Last updated: July 2026
These Terms of Use govern your access to and use of the peak-perch website and travel services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
Definitions
For the purposes of these Terms of Use:
- We, us, our: Refers to peak-perch
- You, your: Refers to the user or visitor of our website
- Services: Refers to our travel planning and booking services
- Website: Refers to peak-perch.com
Acceptance of terms
By accessing our website or using our services, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- You will comply with these Terms of Use
- All information you provide is accurate and current
Use of website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to our systems
- Engage in automated data collection without permission
- Impersonate any person or entity
- Interfere with the proper functioning of the website
Booking and payment terms
Booking process
When you make a booking inquiry through our website, it does not constitute a confirmed reservation. All bookings are subject to availability and confirmation by our team.
Payment
Payment terms will be provided during the booking confirmation process. Generally:
- A deposit is required to secure your booking
- Full payment is due according to the schedule provided
- Prices are quoted in British Pounds Sterling unless otherwise stated
- All payments must be made through authorized channels
Price changes
Prices quoted are subject to change until your booking is confirmed and deposit paid. We reserve the right to adjust prices due to factors beyond our control, including currency fluctuations, fuel surcharges, or changes in taxes.
Cancellation and refund policy
Cancellation terms vary depending on the specific travel package and timing of cancellation:
- Cancellations more than 60 days before departure may receive a full refund minus administrative fees
- Cancellations between 30-60 days before departure incur a percentage penalty
- Cancellations less than 30 days before departure may result in forfeiture of all payments
Specific cancellation terms will be provided with your booking confirmation. We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.
Changes to bookings
Changes to confirmed bookings are subject to availability and may incur additional fees. We will make reasonable efforts to accommodate change requests, but cannot guarantee availability of alternative arrangements.
Travel documentation
You are responsible for ensuring you have valid travel documentation including:
- Valid passport with appropriate validity period
- Required visas for destination countries
- Health certificates or vaccination records if required
- Travel insurance documentation
We provide guidance on documentation requirements but ultimate responsibility rests with the traveler.
Liability limitations
To the fullest extent permitted by law:
- We act as an intermediary between you and service providers including hotels, transportation operators, and tour guides
- We are not liable for acts or omissions of third-party service providers
- We are not responsible for delays, cancellations, or changes caused by circumstances beyond our control
- Our liability is limited to the amount paid for our services
- We are not liable for indirect, consequential, or special damages
Force majeure
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- War, terrorism, or civil unrest
- Pandemics or health emergencies
- Government actions or restrictions
- Transportation disruptions
- Strikes or labor disputes
Intellectual property
All content on our website, including text, images, logos, and design elements, is protected by copyright and other intellectual property rights. You may not:
- Copy or reproduce content without permission
- Use our branding or trademarks
- Create derivative works based on our content
- Use content for commercial purposes without authorization
User content
If you submit content to our website including reviews, comments, or feedback, you grant us a non-exclusive license to use, reproduce, and display that content. You warrant that:
- You own or have rights to the content submitted
- The content does not infringe third-party rights
- The content is accurate and not misleading
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for details.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. Access to third-party sites is at your own risk.
Disclaimer of warranties
Our website and services are provided on an as-is basis. We make no warranties, express or implied, regarding:
- Uninterrupted or error-free operation
- Accuracy or completeness of information
- Fitness for a particular purpose
- Results obtained from using our services
Indemnification
You agree to indemnify and hold harmless peak-perch and its officers, employees, and agents from any claims, damages, or expenses arising from:
- Your violation of these Terms of Use
- Your violation of any laws or regulations
- Your infringement of third-party rights
- Your use of our services
Governing law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute resolution
In the event of a dispute, we encourage you to contact us first to seek resolution. If informal resolution is not possible, you agree to participate in mediation before pursuing legal action.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Changes to these terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes constitutes acceptance of the modified terms.
Contact information
If you have questions about these Terms of Use, please contact us:
peak-perch
47 Waterside Lane
Liverpool L3 4BN
United Kingdom
Email: [email protected]